Privacy Policy — SystemlyOS

Last Updated: 2025-11-30

This Privacy Policy describes how ΝΤΟΥΡΟΣ ΙΩΑΝΝΗΣ ΕΥΣΤΑΘΙΟΣ, operating as SystemlyOS (“we”, “us”, “our”), processes personal data in connection with our SaaS platform. We are established in Athens, Greece. Contact: [email protected].

We collect Account Data (name, email, business details, contact information), Technical and Usage Data (device and browser data, logs, interaction data), Cookies and Tracking Technologies, and Payment-Related Data handled by third-party providers. We also process information voluntarily submitted by users.

Data is collected via account forms, platform activity, cookies, analytics tools, and server logs. We do not store raw payment card data; payment details are processed by our third-party payment processors under their terms.

Legal Basis & Purpose

We process personal data based on contractual necessity and legitimate interests to operate, maintain, and secure the SystemlyOS service, to provide analytics and performance monitoring, to manage accounts and customer support, and to comply with legal obligations.

We do not use personal data for marketing, nor do we sell or share personal data with third parties for advertising purposes. Disclosures are limited to service providers required for hosting, infrastructure, or security, and to authorities when lawfully required.

Data Subject Rights & Requests

Access
Rectification
Erasure
Restriction of processing
Data portability
Objection

To exercise any right above, submit a written request to [email protected]. We will verify identity and respond within applicable legal timelines. For account termination, associated data is deleted within a reasonable period except where retention is required by law.

Data may be processed or stored in the EU or in jurisdictions that provide adequate protection consistent with GDPR requirements.

Mobile Data & SMS Privacy

1. If your Privacy policy states that information is shared with affiliates/third parties, Please ensure that you have this clause added under data sharing information:

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."

2. In the case that you do not have any data sharing information in your privacy policy, Please make sure to add this clause to ensure compliance:

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Security, Retention & Contact

We implement appropriate technical and organisational measures proportionate to risk, including encryption, access controls, and continuous monitoring. Data is retained only as long as necessary to deliver the service and meet legal obligations.